Frequently Asked Questions
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The shop is about 1 mile from the south (main) entrance to Zion National Park. We are set back off from the main road (SR9) through Springdale. Behind the Pizza & Noodle restaurant.
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Angels Landing is the chain-lined section of trail beginning at Scouts Lookout. To hike this trail you must have a permit obtained from Zion National Park. View the video HERE for details on how to obtain a permit.
Looking for a guide? Even though this hike is permitted it is allowed to be guided, however, a permit is still required for all participants which is included on the tour. Book our Angels Landing Summit Experience Tour which is only available run on Mondays, Tuesdays, Wednesdays, and Saturdays.
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The Narrows is typically open year-round but can close due to high water levels, flash flood risks, or unsafe conditions. Closures are most common in the spring when snowmelt increases river flow. Before your trip, check current conditions on the Zion National Park website or call the visitor center for the latest updates.
The Narrows is closed whenever the Virgin River flow exceeds 150 cubic feet per second (CFS), as measured at the USGS Virgin River gauge at Springdale, UT. You can check current CFS levels on the USGS website here.
Flow Rate Guidelines:
Below 70 CFS – Ideal hiking conditions, with moderate water depth and easier wading.
70-150 CFS – Still hikeable but with stronger currents and deeper water in some sections.
Above 150 CFS – The Narrows is closed for safety reasons.
Seasonal Closures:
Spring Snowmelt (March–May) – The Narrows often closes for several weeks due to high water from melting snow. THIS YEAR (2025) HAS BEEN A DRY WINTER. WE EXPECT THE NARROWS TO STAY OPEN FOR LONGER THAN USUAL
Flash Flood Warnings – The park may temporarily close the Narrows if heavy rain is expected, even if the CFS is below 150.
Before heading out, always check current CFS levels and the flash flood forecast to ensure a safe and enjoyable hike.
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The Zion Park Shuttle is a complimentary (free) shuttle providing access to all trailheads along the Zion Scenic Drive.
The shuttle does NOT run year-round.
You do NOT need a ticket or reservation to get onto the shuttle.
Shuttles arrive about every 10-15 minutes on the Springdale Line (outside the park) and about every 5-10 minutes on the Zion Canyon Line (inside the park).
Shuttles take about 45 minutes to drive between the Zion Canyon Visitor Center and the Temple of Sinawava. This means a round trip takes about an hour and a half.
Visit the Zion National Park Shuttle Page for more specific details regarding operation and schedule.
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Our most popular tour is our Canyoneering Tour—and for good reason! Imagine rappelling down stunning sandstone cliffs, squeezing through narrow slot canyons, and scrambling over unique rock formations, all while exploring hidden corners of the desert that most visitors never get to see. It’s the perfect mix of adventure, teamwork, and jaw-dropping scenery.
No experience? No problem! Our expert guides will teach you everything you need to know, making it a fun and rewarding challenge for beginners and thrill-seekers alike. If you’re looking for an unforgettable way to experience Zion’s rugged beauty, canyoneering is the way to go!
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You may purchase any type of pass at the vehicle or pedestrian entrance of Zion National Park.
Pass Options:
Private Vehicle Pass – $35 (valid for 7 days)
Motorcycle Pass – $30 (valid for 7 days)
Individual Entry (bike/walk-in) – $20 per person (valid for 7 days)
Annual Pass – $70 (unlimited entry for one year)
America the Beautiful Pass – $80 (covers all U.S. national parks for one year)
-Guided tours do not include park passes.
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No. Zion National Park requires an entry fee which can be purchased upon arrival. Entrance is permitted with either an America the Beautiful Annual Pass ($80) or a Zion-specific park pass ($35) BOTH of these options covers 4 people or one vehicle.
If you arrive for your tour without a park pass, you can purchase either a Pedestrian Day Pass for $20 per person or the America the Beautiful Annual Pass for $80. Please note that the $35 car pass is not available for purchase when on a guided tour.
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We offer both full-day and half-day tours.
Half-day tours include:Transportation as needed
WFR certified guide
Any necessary equipment for the activity
Full-day tours include:
Transportation as needed
WFR certified guide
Any necessary equipment for the activity
Lunch (Sandwich, Cookie, and Fruit. Gluten Free and Vegetarian/Vegan Options are available).
Narrows Tour
River Boots
Neoprene Socks
Dry Bib/Waders (if needed)
Hiking Pole
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Most of our tours meet at our shop, located at 868 Zion Park Blvd, Springdale, UT 84767. The only exception is our Angels Landing Tour, which meets at the Zion Pedestrian Entrance Bridge, just in front of the pedestrian entrance ranger station.
Your guide will contact you the day before your trip to confirm the meeting location and answer any last-minute questions you may have.
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Southern Utah is a desert climate. PLEASE be prepared with the following:
Water (2-3 liters per person recommended)
Backpack
Snacks
Layers (windbreakers or sun protection)
Sunglasses
Hat
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Standard Cancellation Policy:
Initial Cancellation Window:
There is a 48-hour fully refundable cancellation period post-booking (*only valid for bookings made outside of 72 hours before the scheduled activity).
Cancellations after 48 Hours and Outside of 15 Days:
A 90% refund (of the total reservation cost) will be provided for cancellations made after 48 hours post-booking but outside of 15 days before the scheduled activity.
Cancellations within 14 Days:
Cancellations made within 14 days of the scheduled activity are non-refundable. However, management reserves the right to issue a 1-year non-transferable voucher for the full cost of the reservation, contingent upon specific circumstances outside of your control.
Any cancellations with valid documentation of an inability to travel based on health or home governing systems will receive either a 1-year non-transferable voucher for the full cost of the trip or rental, or a 90% refund (of the total reservation cost).
Weather or Dangerous Conditions:
In the event of unsafe weather or other dangerous conditions, your guide or staff member may choose to cancel a reservation. Guide or staff-canceled reservations will be rescheduled, or you will receive either a 1-year non-transferable voucher for the full cost of the reservation or a 90% refund (of the total reservation cost).
Rainfall or a forecast of rain does not necessarily require a reservation to be canceled.
Trip Cancellation Protection (Upgrade Add-On):
Flexibility and Peace of Mind:
With Trip Cancellation Protection, you can cancel up to 48 hours before your scheduled tour or rental and receive a full refund (minus the protection fee).
Automatic Addition:
For your convenience, Trip Cancellation Protection is automatically added to your cart. If you prefer not to have this extra layer of security, simply remove it from your cart, and our standard cancellation policy will apply. Trip Cancellation Protection can only be added post-booking if the booking was made within the last 48 hours and the tour date is more than 14 days away.
Locked-In Price:
The cost of Trip Cancellation Protection is set at checkout. If you decide to add more tours or rentals to your reservation later, you won't pay any extra for the protection—it's locked in!
Affordable Coverage:
Trip Cancellation Protection is calculated at just 6% of your total booking cost, providing an economical way to safeguard your travel plans.
Enjoy your adventure with the confidence that comes from knowing you have the flexibility to adjust your plans. Choose Trip Cancellation Protection for a stress-free booking experience!